Exchange policy
Wrong size? Something not right? You can exchange any item within 7 days of receiving it.
What you can exchange
- A different size or colour of the same product.
- An item that arrived damaged, faulty or different from what you ordered.
Conditions
- Request the exchange within 7 days of delivery.
- The item is unworn and unwashed, with its tags and packaging.
- Items bought on sale can be exchanged for size only.
How to exchange
- WhatsApp us on 0321 7990199 with your order number, a photo of the item, and what you need instead.
- We confirm the exchange and share where to send the item.
- Once we receive it, we send the new item within 3 working days.
Delivery charges for exchanges
- Damaged, faulty or wrong item: we pay delivery both ways.
- Size or colour change: you send the item to us, and we deliver the new one free.